1. Who We Are
Arham Distribution is a wholesale distribution company operating at arhamdistribution.com. We connect quality brands with wholesale buyers, providing distribution, logistics, and supply chain services.
If you have any questions about this policy, contact us at: contact@arhamdistribution.com
2. What Information We Collect
We collect information you provide directly to us, including:
- Contact information — your name, email address, phone number, and company name when you submit an enquiry through our website
- Business information — details about your company, product categories, and requirements that you share with us during the partnership process
- Communication records — emails, messages, and correspondence between you and our team
- Website usage data — pages visited, time spent on the site, browser type, device type, and IP address, collected automatically when you browse our website
We do not collect payment card information through this website. Any financial transactions are handled through secure, separate processes.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and communicate with you about potential or existing partnerships
- Assess your suitability as a brand partner or wholesale buyer
- Manage our ongoing business relationship with you
- Send you relevant updates about our services, product availability, or partnership opportunities
- Improve our website and understand how visitors use it
- Comply with legal obligations
We will never sell your personal information to third parties. We will never share your data with companies outside of our organisation except where necessary to operate our business (such as email hosting or analytics providers).
4. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Legitimate interest — to respond to business enquiries and manage commercial relationships
- Contractual necessity — to fulfil our obligations under any agreement with you
- Consent — where you have explicitly agreed to receive communications from us
- Legal obligation — where we are required to process data to comply with applicable law
5. How We Store Your Information
Your information is stored securely on servers located within the United Kingdom and/or the European Economic Area. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 3 years. Data relating to active business relationships is retained for the duration of the relationship plus 6 years thereafter for legal and accounting purposes.
6. Sharing Your Information
We may share your information with:
- Service providers who help us operate our website and business (such as email platforms, CRM systems, and analytics tools), who are contractually bound to protect your data
- Professional advisors such as lawyers or accountants, where necessary
- Regulatory authorities where we are legally required to do so
We do not share, sell, or rent your personal data to any third party for marketing purposes.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access — to request a copy of the personal data we hold about you
- Right to rectification — to request correction of inaccurate or incomplete data
- Right to erasure — to request deletion of your personal data in certain circumstances
- Right to restrict processing — to request that we limit how we use your data
- Right to data portability — to receive your data in a structured, commonly used format
- Right to object — to object to our processing of your data based on legitimate interests
To exercise any of these rights, please email us at contact@arhamdistribution.com. We will respond within 30 days.
8. Cookies
We use cookies to understand how visitors use our website and to improve your browsing experience. Please see our Cookie Policy for full details.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or complaints about how we handle your personal data, please contact us:
Arham Distribution Email: contact@arhamdistribution.com Website: arhamdistribution.com
You also have the right to lodge a complaint with your local data protection authority.